{"id":4590,"date":"2026-06-22T15:28:53","date_gmt":"2026-06-22T15:28:53","guid":{"rendered":"https:\/\/igvagas.com\/?page_id=4590"},"modified":"2026-06-22T15:29:24","modified_gmt":"2026-06-22T15:29:24","slug":"refunds-returns-policy","status":"publish","type":"page","link":"https:\/\/igvagas.com\/?page_id=4590","title":{"rendered":"Refunds &amp; Returns Policy"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\"><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">We want every customer to be completely satisfied. If something\u2019s not right with your order, we\u2019re here to make it right.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Return Eligibility<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You can return an item within <strong>90 days<\/strong> from the delivery date.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">To qualify:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We accept returns of both defective and non-defective products.<\/li>\n\n\n\n<li>We also accept returns of new and slightly used products.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How to Request a Return<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Reach Out First<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If your item is damaged or defective, please include clear photos and a short description of the issue.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Wait for Instructions<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We will review your request and send return instructions. Please do not ship anything back before receiving approval.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Return the Item<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Once approved, ship the item using a trackable and insured shipping method. A valid tracking number is required.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Return Methods<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Returns may be completed through:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In-store return<\/li>\n\n\n\n<li>Drop-off location<\/li>\n\n\n\n<li>Mail return<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">(Depending on the approval instructions provided.)<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Refund Process<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">After your return is received and inspected (within 72 hours), your refund will be processed within <strong>7 business days<\/strong>.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You will receive a full refund, including original shipping and handling fees.<\/li>\n\n\n\n<li>We do not charge restocking fees.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Wrong or Damaged Items<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If your item is defective, damaged, or incorrect, please contact us and include photos of the issue.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In most cases, no return will be required.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on your preference, we will:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Send a replacement item, or<\/li>\n\n\n\n<li>Issue a full refund.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions regarding refunds, returns, or exchanges, please contact us:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Contact Information<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">&#x1f4e7; Email: <a href=\"mailto:Contact@igvagas.com\">Contact@igvagas.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#x1f4de; Phone: <a href=\"tel:12566995942\">+1 256 699 5942<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#x1f4cd; Address: <a href=\"https:\/\/maps.app.goo.gl\/kym1KCmEv4UEnjPy5\" data-type=\"link\" data-id=\"https:\/\/maps.app.goo.gl\/kym1KCmEv4UEnjPy5\">1097 Texas Pkwy, Crestview, FL 32536, USA<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We want every customer to be completely satisfied. If something\u2019s not right with your order, we\u2019re here to make it<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4590","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/igvagas.com\/index.php?rest_route=\/wp\/v2\/pages\/4590","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/igvagas.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/igvagas.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/igvagas.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/igvagas.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4590"}],"version-history":[{"count":2,"href":"https:\/\/igvagas.com\/index.php?rest_route=\/wp\/v2\/pages\/4590\/revisions"}],"predecessor-version":[{"id":4597,"href":"https:\/\/igvagas.com\/index.php?rest_route=\/wp\/v2\/pages\/4590\/revisions\/4597"}],"wp:attachment":[{"href":"https:\/\/igvagas.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4590"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}